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Your HOA sent a letter about your siding. Here is what to do about it

Mildew notices go out in waves every spring across the Triangle. What the letter usually means, how long you actually have, and how to make sure the next inspection walks past your house.

♀ Woman-Owned★ 4.9 · 213 reviewsLicensed & InsuredSince 2010
HOA 6 min read

The short version

  • Most notices come out of a spring or fall drive-through inspection, and your whole street probably got one.
  • The usual cure window is 30 days, but read your letter, because the deadline and the fine schedule are both in it.
  • The fix is a soft wash on the siding, and often the walkway and the roofline the inspector was actually looking at.
  • Photograph the finished work and send it to the management company. That is what closes the file.

What the letter usually means

Someone drove the neighborhood with a clipboard. That is genuinely how most of these start. Communities across Flowers Plantation, Clayton, Holly Springs, and Apex run a walk or a drive once or twice a year, and mildew on siding is the single most cited item because it is the easiest to see from the street.

Which means two things. Your neighbors likely got the same envelope, and the inspector was looking at a specific elevation, almost always the shaded one facing the road.

Read three things before you do anything else

The deadline

Thirty days is typical. Some associations give fifteen. The clock usually starts at the date on the letter, not the date it reached your mailbox.

The fine schedule

Most covenants allow a daily fine after the cure period, and in North Carolina an unpaid assessment can eventually become a lien. This is not the letter to file in a drawer.

What is actually cited

"Mildew on siding" and "general maintenance of exterior surfaces" are different citations. The second one usually means the concrete, the fence, and the roof are in scope too.

If you think the citation is wrong, most associations have an appeal or hearing process with its own deadline. Cleaning is almost always faster and cheaper than the appeal, but the option exists and it is in your covenants.

What a compliant clean actually is

For siding, it is a soft wash. Low pressure, a cleaner that kills the growth rather than pushing it around, and a rinse from the top down. High pressure on vinyl cracks panels and drives water behind them, which turns a mildew letter into a repair bill and, in most communities, a second violation for the damage.

Clean the elevation that got you cited, and clean the rest while the truck is there. A house washed on three sides looks worse than one washed on none, and inspectors come back.

  • Siding on all elevations, plus soffit, fascia, trim, and shutters
  • The front walkway and driveway, which is the other common citation and is concrete work
  • The roofline if there are streaks, because that gets cited on its own in a lot of communities
  • The fence, if it faces a street or a common area

Close the file properly

1

Get before and after photos

Same angle, same time of day. We take them on every job because homeowners in managed communities ask for them constantly.

2

Email them to the management company

Reply to the notice with the photos, the date of service, and the vendor name. Do not assume the next drive-through will catch it.

3

Ask for written confirmation

One line saying the violation is closed. Keep it. Files reopen, especially when management companies change.

4

Get ahead of the next cycle

Note the month the letter arrived. That is roughly when the next inspection happens, and a yearly wash a few weeks ahead of it means you never get another one.

If you are the one sending the letters

Boards and property managers run into the opposite problem: common areas, mail kiosks, amenity buildings, breezeways, and sidewalks that nobody owns individually. We handle that as community cleaning on a schedule, one contact and one invoice for the association. It is a great deal easier than sending letters about the clubhouse to yourself.

Either side of it, call (919) 698-3669. Most notices in the Triangle and Johnston County get resolved in a single visit.

Our work

What this looks like finished

Clean pale siding and brick base on a ranch home after soft washing
Siding and brick, soft washed
A hand covered in white chalky oxidation after touching faded vinyl siding
The chalk test on faded siding
Composite deck with railings and patio furniture after a low-pressure cleaning
Composite deck, cleaned
Questions

Asked and answered

How fast can you clean my house if my HOA deadline is close?
Tell us the deadline when you call. Most jobs in Clayton schedule inside a week, and we can usually work around a hard date if you give us a few days of room.
Will you send photos I can give my HOA?
Yes. Before and after from the same angle, sent after the job, at no charge. Homeowners in managed communities ask for it so often that it is standard.
My HOA says the roof needs cleaning too. Is that the same visit?
It can be. Roofs get a low pressure soft wash, not pressure, and doing the roof and siding on one trip costs less than two visits.
Can the HOA really fine me for mildew?
In most North Carolina communities, yes, after notice and the cure period in your covenants. Unpaid fines can eventually attach to the property, which is why the deadline matters more than the mildew.
We are the board. Do you work directly with associations?
Yes, and with the management companies that run them. Common areas, breezeways, kiosks, sidewalks, and amenity buildings on a set schedule.
Services

The work behind this guide

Where we work

Towns this comes up in most

Reviews

What neighbors say about the work

★★★★★

“Came out on a weekend when I needed it and the results were excellent. Real person answered the phone every time.”

Jim C. · Raleigh
★★★★★

“Siding and windows on the same day and the whole house looks lighter. Careful with the beds and easy to schedule.”

Angela Ruiz · Apex
★★★★★

“They transformed the outside of our house. The siding looks brand new and they were careful around all my flower beds.”

Polly Ferguson · Clayton
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