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Window cleaning: what the spots actually are, and how often glass needs doing

Most of what people call dirty glass is three different problems with three different fixes, and one of them permanently etches the pane if you leave it long enough.

♀ Woman-Owned★ 4.9 · 213 reviewsLicensed & InsuredSince 2010
Windows 7 min read

The short version

  • Three separate problems get called dirty windows: loose film, mineral deposits, and etched glass. Only the first one comes off with normal washing.
  • Hard water spots are minerals bonded to the pane. Left for years under sun they etch into the glass itself, and at that point nothing removes them.
  • The most common cause around here is an irrigation head hitting the glass three mornings a week.
  • Screens hold a layer of pollen and dust that puts a gray film over glass you just paid to have cleaned. Cleaning glass and leaving screens is half a job.
  • Two to four times a year covers most houses. Commercial storefronts are monthly to quarterly because the glass is the first thing a customer reads.

Three problems, one complaint

When somebody says their windows are dirty they usually mean one of three things, and the three are not versions of each other.

Loose film

Pollen, dust, road grit, rain spotting, handprints, and the general haze that builds on any outdoor surface. This is what window cleaning removes, and it comes off easily and completely.

Mineral deposits

White or cloudy rings and streaks that do not move when you wash them. These are minerals left behind when hard water evaporated on the pane. They need an acidic product and mechanical work, not more cleaning solution.

Etched glass

Deposits that sat long enough, in enough sun, to chemically eat into the surface of the pane. The glass is now physically pitted. No product removes this. The pane has to be polished, which is specialist work, or replaced.

The reason this matters is that the middle one becomes the last one if you leave it. Mineral spotting on a south or west-facing window is a clock, not a cosmetic issue, and it runs faster in a Carolina summer than most people expect.

Where the hard water comes from

Almost always an irrigation head. A sprinkler that clips the bottom eighteen inches of a window three mornings a week is spraying mineral-bearing water onto hot glass and letting it dry there, over and over, on a schedule. That is the single most common cause of etched residential glass in the Triangle and Johnston County and it is entirely preventable by turning the head a few degrees.

  • Irrigation overspray, by a wide margin. Look for spotting that stops at a consistent height and is worse on the windows nearest a head.
  • Well water, which runs harder than municipal supply. Plenty of properties out toward Archers Lodge and Corinth Holders are on a well.
  • Runoff off a concrete or stucco surface above the window, which picks up minerals on the way down.
  • Rain sheeting off an unclean roof or gutter face and onto the glass below.
  • Pressure washing done badly, where hard water was blasted onto glass and left to dry in the sun.

If the spotting has a hard top edge at roughly the same height on several windows, that is a sprinkler pattern, not weather. Fixing the head is worth more than any number of cleanings.

Why glass never gets pressure washed

Not because the glass breaks, though tempered panes can. Because of the seals. A modern window is two panes with a sealed gas gap and a perimeter seal, set in a frame with its own gaskets. Pressure finds those joints. Water behind the perimeter seal fogs the unit permanently from the inside, and there is no cleaning that, only replacing.

Screens are worse. A pressure washer stretches the mesh out of the frame and it never sits flat again. Screens come out, get washed flat and rinsed, and go back.

So window cleaning is hand work, or a water-fed pole with filtered water for anything above reach. The pole matters more than it sounds: it uses deionized water, which dries without leaving the minerals that caused the problem in the first place.

How often, honestly

PropertyIntervalWhat drives it
House, exterior onlyTwice a yearOnce after pollen finishes in late spring, once after fall leaf drop.
House, inside and outOnce or twice a yearInterior glass gets cooking film and handprints rather than weather, so it runs on a different clock.
House under heavy tree coverThree times a yearSap, pollen, and organic film all arrive faster.
Storefront and retail entryMonthly to quarterlyFoot traffic and handprints at hand height. This is the glass a customer judges the business by.
Office and medical entryQuarterlyLower traffic, but a smudged entry in a medical office reads worse than it does anywhere else.
Restaurant frontageMonthlyGrease carries in the air and settles on glass. It is the one commercial case where the film is genuinely different.
Car dealership showroomMonthlyThe glass is the product display, and dealership showrooms are mostly glass.

The part most people get wrong

Cleaning the glass and leaving the screens and the frames. A clean pane behind a screen full of pollen still looks gray, and a clean pane in a track full of grit picks the grit straight back up the next time it rains. A proper job is glass, screens, frames, sills, and tracks, and the difference is visible from inside the room, which is where you actually look at windows.

The other one is timing it against the rest of the work. Glass goes after the house wash, never before. Washing siding above clean windows puts the runoff straight down the pane.

Commercial glass, which is a different service

On a storefront the cleaning interval is a marketing decision rather than a maintenance one. The entry glass and the door handles are what a customer reads in the three seconds before they walk in, and they are the cheapest surface on the property to keep right.

We run monthly and quarterly glass for shopping centers, restaurants, office parks, and gyms across Clayton, Garner, Raleigh, and Cary, usually bundled with the entry concrete so the whole approach to the door gets handled on one visit. Above the second floor, access decides the method.

What we do

Exterior glass, interior glass, screens, frames, sills, and tracks, by hand at reach and with a water-fed pole above it. We will tell you honestly if a pane is etched rather than dirty, because the alternative is charging you to clean something that is not going to change.

If your spotting has a hard line across it, mention that when you call and we will look at the irrigation while we are there. Call (919) 698-3669.

Our work

What this looks like finished

Clean commercial storefront with awnings and clear glass after exterior washing
Commercial storefront
Concrete walkway with one half pressure washed clean and the other still stained
Walkway, half cleaned
White vinyl siding and brick foundation after a soft wash by Clayton Pressure Washing
House wash, vinyl siding
Questions

Asked and answered

What are the white spots on my windows that will not come off?
Mineral deposits from hard water, usually irrigation overspray. They need an acidic product and mechanical work rather than ordinary window cleaning. If they have been there for years in direct sun they may have etched the glass, and etched glass cannot be cleaned.
How often should house windows be cleaned?
Twice a year for most houses here: once after pollen season finishes in late spring and once after fall leaf drop. Heavy tree cover pushes that to three times.
Can windows be pressure washed?
No. Pressure drives water past the perimeter seal of a double-pane unit, which fogs it permanently from the inside, and it stretches screens out of their frames. Glass is cleaned by hand, or with a water-fed pole using filtered water above reach.
Do you clean the screens too?
Yes, and it matters. A clean pane behind a pollen-loaded screen still looks gray from inside the room, which is where you actually look at a window.
Should windows be cleaned before or after the house is washed?
After, always. Washing siding above clean glass sends the runoff straight down the pane.
Why do my windows spot again so quickly?
Usually an irrigation head hitting the glass. Look for spotting with a consistent top edge across several windows on the same elevation. Turning the head a few degrees does more than any number of cleanings.
Do you do commercial and storefront windows?
Yes, on monthly or quarterly schedules, usually bundled with the entry concrete so the whole approach to the door is handled on one visit.
Services

The work behind this guide

Where we work

Towns this comes up in most

Reviews

What neighbors say about the work

★★★★★

“Windows inside and out, screens included, and not one streak. They even wiped down all the sills.”

Ben Alvarado · Cary
★★★★★

“Siding and windows on the same day and the whole house looks lighter. Careful with the beds and easy to schedule.”

Angela Ruiz · Apex
★★★★★

“Great communication and fair pricing on short notice. Gutters and driveway both done same visit.”

Vincent Lorenz · Garner
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